I have now reached 50 and am now getting grumpier and grumpier with the so called service being offered by large companies.
Is it me? or is service getting worse?
Northern Rail's service was so bad over christmas that I wrote to them demanding my money back - they sent me some nice vouchers. I refused these and again demanded my money back. They said no, we went to court, they sent me cheque for £185.00 8)
I have just had to write to the post office for the 6th time this year :-
So, am I getting grumpier, less tolerant, or is this country just falling apart?
Is it me? or is service getting worse?
Northern Rail's service was so bad over christmas that I wrote to them demanding my money back - they sent me some nice vouchers. I refused these and again demanded my money back. They said no, we went to court, they sent me cheque for £185.00 8)
I have just had to write to the post office for the 6th time this year :-
In a message dated 09/04/2010 09:40:53 GMT Daylight Time, Report_A_Fault_Inbox@royalmail.com writes:
Of the huge volumes of letters and packets we handle, very few encounter a
problem along their way - but we take every single failure seriously, so I
apologise if we've let you down on this occasion
This is the 6th time this year that I have discovered that my post has gone astray - heaven knows how much goes missing that I never find out about.
A parcel which needed to be signed for went to Century Park instead of here at Century Street Industrial Estate, along with another smaller parcel and a cheque from one of my customers of £13,460!!
The cheque was posted from about a mile away on the 7th May in a first class envelope. The sorting office is half a mile away, and yet it still takes 4 working days to get here, via another one of our customers in Century park!!
I may have to ask them to strap it to a tortoise in the future as it will undoubtable get here quicker than your *service can offer.
Is there any way on earth that you can sort this out and deliver my post where it is addressed to, instead of it being distributed around the area?
Richard
*I am using the word 'service' in its loosest possible context.
So, am I getting grumpier, less tolerant, or is this country just falling apart?